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Salvatori launches Digital Showroom powered by VOCAST

Salvatori launches Digital Showroom powered by VOCAST

Salvatori launches Digital Showroom powered by VOCAST

Salvatori is an award-winning Italian design company specializing in natural stone and creating innovative products for every part of the home. Since 1946, innovation is entrenched in the DNA of the company. Drawing on the very best of Made in Italy values and cutting-edge engineering and technological know-how, Salvatori fuses old-fashioned craftsmanship with contemporary design. Working closely with architects, designers, and builders to provide not only practical support but also inspiring new ways to work with stone which often challenge traditional thinking.

Today the third generation continues the story of innovation and at VOCAST we are proud to support the digital expansion of such a legacy. We sat down with Salvatori to know more about the reasons why they chose VOCAST for their B2B digital endeavors. 

What were your digital needs before finding VOCAST?

We were using a series of different platforms and it got to the point that we realized our partners, dealers, and other parties needed a tool where they could find everything in one place. We wanted to make it easy to share resources such as images, documents, and so on.

What is your favorite feature of the digital showroom?

We love the tags and filters because it means the latest, freshest content is immediately available and easy to find when a user searches a particular product. Another favorite is the way you can choose images and add them to your basket – this is a really useful sharing tool for our press office. 

 

Our sales network has really noticed the difference, as they now have more autonomy in the way they access and share materials. We can also quantify the most downloaded and appreciated content which in turn, helps us to develop more relevant images and documents.

 

Discover Salvatori’s Digital Showroom

 

 

Let’s get digital

Why not give a visual experience that tells a story about your brand, just as you would in your physical showroom? VOCAST supports hundreds of brands by setting up their tailor-made image banks. It’s a place for their hand-picked editors, influencers, buyers, and retailers to access their assets on the go. Learn more about the VOCAST image bank feature here: https://vocast.com/digital-showroom

 

Ines is the Research and Marketing Manager at VOCAST.  She previously worked in the beauty industry and is now an expert in social media and digital marketing. Every day she helps design-driven brands navigate digital trends and carry out their marketing and brand strategies effortlessly.

 

 

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How ATP Atelier shares great pieces of content with their B2B partners

How ATP Atelier shares great pieces of content with their B2B partners

How ATP Atelier shares great pieces of content with their B2B partners

Content marketing is one of the most effective methods of developing brand presence, growing an audience, and driving sales for many brands. Consistency in brand messaging is one of the many factors that determine growth and control over a company’s narrative. Strong brands know how to portray their brand consistently and at every customer touchpoint. 

But how do you parallel this with your equally important partners, press, and other B2B collaborators? We sat down with Emmy Björling, PR & Marketing Manager at Swedish accessories and shoe brand ATP Atelier, to talk about the benefits of producing consistent and high-quality content. Learn how ATP Atelier efficiently distributes unique stories with their B2B partners. 

Why is producing quality digital content important?

For us to be able to stand out in the overly saturated fashion industry it’s important to not only create unique and exciting products but also to match that with interesting content. In some cases, content even trumps product in importance. The content tells a story the product can’t. In this day and age, most people shop to realize themselves and to associate themselves with a brand’s values rather than filling an actual “need” through a product.

ATP Atelier is known for fun and original content, how do you create something that grabs the eye and captures your brand identity?

We really value all the content that we do, which means that we put a lot of effort into how it will look and how it will feel so that the content really shows the core of the brand. It’s a constant flow process coming mainly from a team of four people in marketing. One of us has been working here for a very long time and she’s head of all the content that we produce. That is really something that helps us do almost everything in-house.

As for the inspiration, we get it from everywhere, from our creative director, the products we make, the community around us, etc…We also have a physical universe which is our Atelier, it’s much more than a store, we have other brands that we represent as well. All sorts of furniture and art that we feel are a part of our identity. We collect things around us that will be sooner or later be the inspiration for everything we do.

You also create specific content for specific retailers/stores, what are the benefits you see in doing this?

When you have a lot of different retailers around the world it might be difficult to present our brand the way we think it should be. But one way of keeping it all together is through the content that we share and create together.
For us content is so important and in that way we also want to share that with our retailers and our partners, it’s a win-win situation. That helps with keeping the narrative of ATP Atelier and the branding consistent.

In the case that we want to put a bit more effort into a certain partnership, we could for instance do a collaboration on a product level where we would do a product design together and we will also create content for that product. Sometimes we do content collaborations where we will share the story of ATP Atelier while including their products as well.

For example, we did a very successful collaboration with Net-a-Porter last summer where we created a product together – a cozier version of our Doris everyday sandals, we also worked on a content collaboration with the influencer Linh Niller. That content was shared between all of us on social media and other channels. By joining our forces together with Linh and Net-a-Porter we achieved create a very successful content collaboration.

What were your digital needs before finding VOCAST? 

We didn’t have an in-house team which means that we basically didn’t control any of the PR. We would send pictures via email or did simple wetransfers to different PR agencies. Our PR team was started together with implementing VOCAST. It simplified the whole process and we now do everything ourselves.

You create landing pages for your different collections detailing and sharing all the assets and essence of the collection. How did this idea come up?

It came up when we couldn’t travel or have anyone visit our physical showroom during the lockdowns. The whole media bank is where all pictures are but the focus is more on downloading the assets. I wanted to create an interactive page that you can share with anyone anywhere and that contains the spirit of each collection while keeping control over the narrative. It’s been great to share that because we also use it for our sales purposes, our sales team couldn’t travel as well and they use it for prospecting mainly and presenting the new collections.

What is your favorite feature of the digital showroom?

Creating and sharing selections, we use it a lot to send to stylists, to press, and partners. It’s so easy to be able to showcase in one go for example what are the heels for this season just for them to see.

What are some of the benefits you are already seeing with using our platform?

It makes a huge difference for us, if we didn’t have it we wouldn’t have a natural place to direct all the important people that should have the information for the upcoming season. I work with it every day and I think it’s an amazing solution.

Marketing teams are always working hard to make a great customer journey and I would say that as PR managers we are also focusing on creating that same journey for the whole process that comes before the end customer. VOCAST is a tool that helps us create that brand journey from start to finish. It also simplifies the whole sending back-and-forth of big assets.

 

Discover ATP Atelier’s Digital Showroom

About ATP Atelier

ATP Atelier was founded by two close friends Maj-La and Jonas. ATP Atelier was born out of the desire to create shoes and leather goods that couple contemporary Scandinavian design and authentic Italian craftsmanship. The mission is to challenge the concept of luxury – to make it smart, not redundant. With a sustainable mindset ATP Atelier sets out to create, not just because, but to make a real difference in women’s lives. Read more about ATP Atelier or discover their digital showroom

 

Let’s get digital

Why not give a visual experience that tells a story about your brand, just as you would in your physical showroom? VOCAST supports hundreds of brands by setting up their tailor-made image banks. It’s a place for their hand-picked editors, influencers, buyers, and retailers to access their assets on the go. Learn more about the VOCAST image bank feature here: https://vocast.com/digital-showroom

 

Ines is the Research and Marketing Manager at VOCAST.  She previously worked in the beauty industry and is now an expert in social media and digital marketing. Every day she helps design-driven brands navigate digital trends and carry out their marketing and brand strategies effortlessly.

 

 

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Meet MANTLE and the 3 reasons why the rising Swedish beauty brand chose VOCAST

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Meet MANTLE and the 3 reasons why the rising Swedish beauty brand chose VOCAST

MANTLE is a beauty and skincare brand founded by Stina Lönnkvist and Josefin Landgård. Together they went on a deep dive, exploring the world of CBD, and created simpler skincare routines without compromising with quality and efficiency. Naturally, the work that went into their products needed to be shared with the world, and as a result, they turned to VOCAST. The brand is a part of our growing Swedish client base to have adopted the brand sharing platform. We sat with Stina, Co-Founder, and CMO at MANTLE, who shared with us the 3 reasons why a digital showroom powered by VOCAST was the way to go.

1. Sharing content

Beauty brands rely heavily on quality content to show consumers accurate skincare      « before and afters ». The skincare asset checklist includes, amongst many things: high-quality texture stills to give customers a feel for the product, pack-shots, authentic before and afters, how-to-apply videos, ingredient lists, etc…

VOCAST has re-defined asset sharing and made it easy to showcase a brand’s content. The process of sharing that crucial content is one of the first reasons why MANTLE implemented a digital showroom.

« We love that we can gather all our images and information (from campaign images and videos, to press releases and pack-shots) under the same roof. And that it’s easy for our collaborators and partners to navigate and find the material they need (…) Before VOCAST we sent everything personally to each of our contacts. After VOCAST we found an efficient way to share our latest material and news. »

 

2. Ease-of-use enabling creativity

The simplicity of the platform was an important factor, alongside having a complete product that allows the process of going through every touch-point without hassle. Leaving space for creativity to run free.

« We are all about multi-purpose products and VOCAST is a multi-purpose tool so it was a match made in heaven. Founding an easy-to-use solution while preserving a creative way to communicate was an important factor in our decision-making. »

3. Control facilitating time efficiency

By making the content available for their retailers, contacts, and network, MANTLE makes sure the brand’s standards are maintained by facilitating control over how they are represented. This lets Stina focus on what’s the most important, growing and nurturing her business. But to keep the ball rolling, adapting and teaching your team how to use the platform is an important factor for success: 

« It’s important to take the time making sure your digital showroom is user friendly and tailor-made for your network. The next step is to take the time to introduce VOCAST. By doing a proper onboarding you’ll save a ton of time in coordinating material to your contacts personally because they know how and where to find it themselves. Everyone in our growing teams now knows what material to use. » 

« We can focus on other tasks now that we don’t need to share everything manually. This precious time allows us to focus on making our business grow. We recommend VOCAST for structure, efficiency, and creativity. It’s a great tool for targeting your information and news towards partners and it’s a platform that is available and easy to use. »

 

Discover MANTLE’s Digital Showroom

About MANTLE

Josefin Landgård met her Co-Founder Stina Lönnkvist and together they went on a deep dive, exploring the world of CBD. They quickly recognized its powerful potential to upgrade skin health, restore personal balance, and enhance well-being for people leading full lives. From this union, they founded MANTLE – a Scandinavian beauty & wellness brand powered by cannabis. The concept of MANTLE’s range is to combine the best of both worlds. All products consist of a powerful blend of actives + botanicals to promote radical results with minimal effort. Read more about MANTLE or visit their digital showroom.

 

Let’s get digital

Why not give a visual experience that tells a story about your brand, just as you would in your physical showroom? VOCAST supports hundreds of brands by setting up their tailor-made image banks. It’s a place for their hand-picked editors, influencers, buyers, and retailers to access their assets on the go. Learn more about the VOCAST image bank feature here: https://vocast.com/digital-showroom

Ines is the Research and Marketing Manager at VOCAST.  She previously worked in the beauty industry and is now an expert in social media and digital marketing. Every day she helps design-driven brands navigate digital trends and carry out their marketing and brand strategies effortlessly.

 

 

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Get free knowledge on how to optimize your B2B marketing & new product releases.

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Why a digital showroom is important for design-driven brands: an editor’s perspective

Why a digital showroom is important for design-driven brands: an editor’s perspective

Why a digital showroom is important for design-driven brands: an editor’s perspective

At VOCAST we foresaw the rise in design-driven brands embracing digital tools, intensified by a global pandemic and an increasingly fragmented media landscape. Digitalization is now a crucial element to supply the right media channels and stakeholders in a fast-paced manner. So how can you navigate this while still keeping true to your brand?

We outlined the reasons why design-driven brands should invest in their image bank and gathered exclusive insights from Elena Cattaneo, an interior design journalist who writes for several major Italian publications (Interni, CasaFacile, DCasa, D di Repubblica and Dove), to share her point of view and explain how digital showrooms improved her crucial work.

Increase in media channels and content production

Without a doubt, social media and the internet increased the rate at which content needs to be produced and delivered. Magazines, like any other media outlet, need to keep up with the speed we are being dictated to today. And as a brand, you need to help the right people communicate your stories at a steady pace while still keeping up with your quality.

To match this speed, the content production done by modern lifestyle brands is no longer only the occasional press release. They are doing campaign images, product shots for e-commerce, SoMe content for their retailers and their channels. More videos, lookbooks, catalogs, line sheets, and many other “heavy” assets that are too big to attach to a regular email. Elena agrees that brands can convey their craftsmanship digitally:

« The artisanal quality of a brand can, in my opinion, be told with images, photographs, or videos. For example, in addition to the “still life” photo of a product, when doing a search on a digital showroom, there could also be a short video of its most artisanal details or of a specific step in the production process. »

Brands have evolved into these big-scale content producers, and the next step is taking the distribution part of that process to share these precious assets with like-minded people that get what they are doing. Elena thinks that image banks designed by VOCAST specifically elevate this process:

« I like the categorization set-up like the different rooms in a house, especially if it is a brand that produces furniture and 70 different objects, and I also like the possibility to search by topics and collections. On top of that, it is very useful to be able to choose the size of the photos already sized for different resolutions.»

Communicate about your brand and your quality efficiently

In the world we are living in now, the important editors don’t have the time to drop by your physical showroom as often, however, they still would want to follow up on hearing something about your brand, and if they can get quality content right then and there, the chances of getting high standard coverage are better.

A custom-made digital showroom is a perfect showcase for people, partners, and the media to engage with lifestyle brands’ creative universe in an efficient and powerful way. Through her work, Elena observed the direction a great deal of design-driven brands chooses to take. « I’ve actually come into contact with digital showrooms powered by VOCAST without really knowing it. They are intuitive tools that offer the ability to download the material you need. » And for Elena, there’s no doubt that these digital showrooms have made her work process much more effective:

« The difference for us journalists between sites that offer a well-managed, easy-to-use digital showroom and those that don’t is huge. You’re working with tight deadlines, and being able to download material (photos and information) right away without waiting for sign-up times or responses makes all the difference. »

She adds, « as a journalist, it’s important for me to be able to find, almost immediately, as much information about a particular product as possible; the description, name of the designer, dimensions, materials, price, and also advice on maintenance. (…) I write for different magazines, so the reading communities and their needs vary. In any case, regarding the specific way I showcase a product, I think it is important to know the creative and design history that led to the creation of that product. How it was born, and what makes it unique.»

About Elena

Elena Cattaneo is an Italian journalist who has been writing for interior design and architecture magazines and online publications for over 25 years. She started her professional career in an architecture studio in Florence, but she soon moved towards a career in journalism.

She has worked as an internal editor for several Mondadori magazines (Casa Idea, Donna Moderna, Casaviva, Casa Facile), then at the beginning of 2014, returned to freelance and started her blog. Now she continues to collaborate with: Interni, CasaFacile, DCasa, D di Repubblica and Dove. And is also involved in creating content on the topics of design and travel for many different types of media. 

Let’s get digital

Why not give a visual experience that tells a story about your brand, just as you would in your physical showroom? VOCAST supports hundreds of brands by setting up their tailor-made digital showrooms. It’s a place for their hand-picked editors, influencers, buyers, and retailers to access their assets on the go. Learn more about the VOCAST digital showroom feature here: https://vocast.com/digital-showroom

 

Ines is the Research and Marketing Manager at VOCAST.  She previously worked in the beauty industry and is now an expert in social media and digital marketing. Every day she helps design-driven brands navigate digital trends and carry out their marketing and brand strategies effortlessly.

 

 

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Get free knowledge on how to optimize your B2B marketing & new product releases.

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The Digital Showroom Boom: Reinventing the Fashion Experience

The Digital Showroom Boom: Reinventing the Fashion Experience

The Digital Showroom Boom: Reinventing the Fashion Experience

The luxury fashion industry has been pressured to adapt to the digital age for some time now. VOCAST supports hundreds of brands by setting up their digital showroom, but the current COVID-19 pandemic might just have created the ideal circumstances for a long awaited innovation boost. Now that the physical aspect of the shopping experience is indefinitely suspended, fashion brands can take the opportunity to re-imagine it within a digital-only space. Here are some best practices pushing the industry forward.

In a bid to stress the environmental impact of photoshoots in the fashion industry, Vogue Italia printed its January 2020 issue with illustrations only. In his editor’s letter, Emanuele Farneti mentioned how the photo production of the magazine’s hefty September issue had involved 150 people, taking about 20 flights and more than a dozen train rides, having 40 cars on the ready, 60 international deliveries, catering services etc.

 

“No photo shoot production was required in the making of this issue”

The move didn’t go without criticism, with the replacement of photoshoots by illustrations being a one-off initiative. Even though “Vogue started as an illustrated magazine”, Vogue Italia’s Creative Director Ferdinando Verderi reminded us on the magazine’s website. The first issue was drawn under the creative direction of Harry McVikar in December 1892. Not that drawing should now replace photography alltogether, but Verderi believes there’s value in looking back to move forward: “It can be an old solution to a new problem, or just open the door to more creative ways of challenging our production process.”

However, the COVID-19 pandemic has accelerated that need for the fashion industry to challenge their production processes. “Many luxury brands have their warehouses and production centred in Italy. This has definitely impacted their supply system, forcing them to rethink how they work”, says Sophie Dewaele, a London-based luxury fashion Digital Communication Manager with experience working for brands like Alexander McQueen.

 

“What are we even running around for?”

In response to the pandemic, global fashion weeks including New York, London, Paris and Milan have been cancelled. With productivity in the fashion industry feared to decrease due to stores closing, buyers being skeptical about stock purchases and struggling factories, the urgency of digitalisation becomes clear. But, as we recently wrote, these circumstances could lead to positive change rather than crush creativity.

“These are exceptional times where we all find ourselves in our rooms thinking about what we’ve done to the planet”, Sophie continues. “What are we even running around for? Do we really need collections counting dozens of different looks twice a year? Travel halfway across the world for a ten minute fashion show? These designers are now locked in, thinking about how they can continue to express themselves without overdoing it. How can we share their voice? We all need to strip back.”

 

Let’s Get Digital

That doesn’t mean we all need to literally go back to the drawing table and return to illustrated content only. “Sure enough, cancelled flights and the inability to move entire teams across the globe have affected photoshoots and events. Meanwhile, social distancing measures actually have made a thriving business out of photographers or videographers living under the same roof as models”, explains Sophie. “Add a makeup artist to the household and you’ve really got yourself a deal.”

If it was up to Tommy Hilfiger however, there wouldn’t be a need for illustrations or photoshoots in the first place. Way ahead of the COVID-19 crisis, the American label completely rethought its design processes. From sketching to sampling and showrooming: it will all be done with 3D design only by 2021, the brand vowed. A cost-saving approach for the planet as well as the brand’s budget. The global apparel company PVH Corp. encompassing brands like Calvin Klein and Tommy Hilfiger, spent two years developing its digital library stacked with digital raw materials of fabrics, patterns and colours. The all-digital design and production process will rely on that digital library.

 

Dressing an Avatar

Thanks to this, Tommy Hilfiger will be able to design an astonishing 60,000 product options fully in 3D, writes Vogue Business. Moreover, because the designs are digital from the start, “there is no need to photograph it”, CEO of Tommy Hilfiger Global and PVH Europe Daniel Grieder explained to the online fashion business magazine. “It is all there. We can use it for marketing and for the digital showroom. Everything will be possible and much faster.”

One of those possibilities is the use of online avatars in the digital showroom to be dressed in digital garments. Grieder takes it even further, stating on Vogue Business how the use of artificial intelligence can help train digital models to the likeness of their physical inspiration: “If Gigi Hadid can’t model, she will send her avatar to other companies and dress in digital clothes.”

VR can help improve the digital showroom experience.

 

Artificial Intelligence in the Digital Showroom

“The common mistake of developing the digital realm as an addition to the physical, is brought to light now that the physical aspect has been removed”, says Afef Bouchrika, EMEA Marketing and Partner Operations Coordinator at Clarabridge. The company uses AI in helping leading global brands understand customer interactions. “To start with, a digital showroom should be able to fully replace the classic version we are used to. We can then build on that basis with digital-only perks”, she continues. “What is typical of a showroom, is that you can address a person in there for advice or information. Take that presence away and you don’t have a showroom, but a catalogue.”

An option to replace the real shop or showroom assistant in the digital world, is a chatbot. “This can allow users to click through to FAQs, receive discount messaging or add reminders to certain products in the digital showroom”, Afef explains. “A chatbot can engage in advice selling when the user has chosen to interact with it. That is how AI can make up for the lack of physical interaction you would normally get in a showroom. Chatbots are made to empathise, offer proactive guidance, remember details, and know when to escalate. Which means that, when the AI lacks the knowledge to help a customer, a real person can take over within that digital space.”

 

Immersive Experience

The luxury brand Louis Vuitton, part of the French LVMH, offers a nice example of integrating such a chatbot in its app. Through the app, users can access a digital library that acts as a marketing platform which allows for purchases as well. The overarching LVMH is supposedly focusing on the further use of chatbot customer service, visual recognition technology and more to develop customised clothing for the different individual users. 

Furthermore, Italian fashion house Gucci makes use of a Facebook-integrated chatbot. The brand has taken its digital strategy further the past years with, for example, AR and VR installations making their 2018 campaign an immersive one in-store. Or their SS17 #TFWGucci collaborative art project which featured their watch collection through memes in the digital space, strengthening their online presence.

Finally, Amazon’s Echo Look offers a good example of using AI for fashion-related digital assistance. Through the Alexa voice assistant, users can take full-length photos of their looks and request direct feedback and styling tips.

 

Social Shopping

Another important aspect of the physical showroom is how buyers influence each other through their interaction within that space. In China, e-commerce has rapidly taken over from hitting the high street with friends. There, Pinduoduo is only one example of a startup proving that online shopping doesn’t have to be a lonely feat. Huang Zheng, a former engineer at Google, started the company in 2015. The platform has cleverly integrated social media like WeChat, allowing shoppers to share products with their circle.

In an analysis of the new app, Forbes explains how users can create purchase groups and enjoy discounts. To encourage this social shopping experience in the digital space, Pinduoduo also offers cashback incentives and free products to loyal customers. Especially in communities mainly depending on social media like WeChat for information from news to shopping suggestions, this kind of platform works well, the online magazine writes.

 

Integrating Other Digital Channels

This linkage of other digital channels to the digital showroom is an example of the digital-only perks mentioned before. Those can be built on a solid basis that doesn’t rely on the existence of a physical counterpart. By allowing for frictionless referral schemes through WeChat with its 79 % penetration in the country, the Chinese third party mobile e-commerce app achieved viral growth. The platform currently counts 585 million annual active buyers and 135 million daily active users. Those numbers are likely to continue rising as improved internet access reaches more remote areas in the country as well.

Big e-commerce fashion player ASOS takes advantage of the digital realm in yet another way by using AI for image recognition. Thanks to its visual search tool, customers can upload images of items or outfits they’ve come across online or outdoors. The algorithm will then find the exact product if available or suggest similar items. An approach that leads to more product views, return visits and placed orders. With regards to the digital showroom, such an approach could allow users to search for visual assets within specific trends they might be focusing on in their (digital) displays or magazine features.

 

Embracing Virtual Reality

Another approach helping to enhance the digital experience within the limitations of physical contact, is the incorporation of virtual reality. With the launch of Buy+ in 2016 for example, the Chinese e-commerce company Alibaba allowed customers wearing a VR headset to browse products and try them on through a virtual interface. No need to come in store and change clothes. Users would only have to upload body measurements and photos so virtual models can do the work for them. Moreover, that information can offer brands more insights in customer preferences allowing for more bespoke products and services.

To make up for the cancelled mass events, including international fashion shows, we can look at Dior for inspiration as well. The French fashion house already launched a VR headset in 2015 and back in 2017, the luxury brand organised its ‘I Feel Blue’ event in Shanghai’s West Bund Art Centre: a fashion show completely made up of 3D holograms.

 

Using What We Have

Brands can improve the digital showroom experience by easy additions like more elaborate product and material descriptions with the images. But, as findings recently published in Quartz show, we are 60,000 times faster at processing visual information than text which explains our natural inclination toward visual storytelling. Thanks to so-called ‘mirror-neurons’ in our brains, when looking at images, we experience the actions and the physical and emotional sensations we link to them through our imagination. It is therefore important to prioritise visual elements when strengthening our digital presence. 

Other easy ways of doing so, bearing the previously mentioned insights in mind, are the use of video next to photos, and organising streaming sessions followed by live Q&As allowing customers to still directly interact with the brand. Moreover, to make up for not only the look of the product, but the feel as well, we can learn from online-only interior design brands such as MADE.COM that offer customers free fabric samples to help them decide on their purchases.

But what the aforementioned existing examples prove, is that there is no reason not to think big. The tools and technologies are already there: from AI chatbots, over 3D holograms to virtual reality. Amazon, Apple and Google all offer specific kits that help develop AI skills and build them into apps and platforms, or help create augmented and virtual reality apps. Now, it is just a matter of putting them to good use.

Photo credits: Unsplash.

Wided is the Lifestyle Researcher for the Belgian and Dutch markets at VOCAST. She’s a Belgian editor and author with a background in journalism. In London, she established a career in digital marketing for fashion and interior design brands. When she’s not working or studying for her Master’s, you’ll find her in front of a canvas, paint brushes in hand.

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The Urgency of Digitalisation: Innovation and Sustainability

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The Urgency of Digitalisation: Innovation and Sustainability

The urgency of digitalisation in the fashion industry is being fast tracked. COVID-19 is pushing the industry in a direction that it was already walking towards, only now, it is a sprint. Digitalisation can be used by companies to change up their working habits and excel in the current climate however, there are long term benefits to digital solutions that must be taken into account as well. When offices re-open, photoshoots are re-organised and fashion weeks are re-scheduled, it is likely that the industry will be re-modelled, as it endures the aftermath of this global scale quarantine. Consequently, we may truly be about to enter a new era of fashion.

 

Radical Innovation

The relentless expansion of digitalisation is becoming more and more central for the success of fashion brands and the industry has experienced a significant paradigm shift in recent years. According to The State of Fashion 2019 (1) previously stable and thriving firms are facing imminent threats from several angles, due to the rise of advanced technology and changing consumer demands. The clash between fashion and technology, driven by speed and data, has set the stage for a new revolution in the global industry. Therefore, firms must realise radical innovation and disrupt themselves, by implementing innovative digitalisation, if they want to survive this revolution which is set to be characterised by sustainability. The State of Fashion 2020 (2) reported that to thrive in the present environment, companies must get digitalisation right and address those consumers who are increasingly concerned by the climate-change agenda: “based on our executive survey, the words on everyone’s lips are sustainability, digitisation, and innovation”.

 

Creating Lasting Change

As fashion brands begin to radically digitalise during this pandemic, it is vital that companies continue to project forwards beyond the uncertainty that the next few months have in store. In order to use digitalisation to genuinely provoke lasting, positive change, there are two essential concepts to consider: innovation and sustainability. Innovation reflects how relevant a brand is, sustainability measures a brands integrity. Fashion brands have been using creative methods of digitalisation in both innovative and sustainable ways over the past few years. Brands like Dior have used augmented reality for try before you buy solutions in makeup and accessories. Additionally, virtual reality clothing has been retailed by brands, such as Carlings, which enhance their consumers’ social media presence in a more sustainable way. The industry has been dabbling in the most current digitalisation tools technology companies have to offer. Now, in light of this global crisis, we can use these modern, creative initiatives to be leaders in battling world wide challenges.

 

Climate Change: Responsibility and Accountability

The fashion industry is notorious for its unsustainable practices. The UN Environment Programme (3) reported that: The fashion industry produces 10% of global carbon emissions, which is more than all international flights and maritime shipping. It produces 20% of global wastewater, and textile dyeing is the second largest polluter of water globally. As consumers continue to buy more and more, if nothing changes, by the year 2050 the fashion industry will use up to 25% of the world’s carbon budget. But, this is hardly news. The industry has been aware of these dark statistics for some years now, and numerous fashion brands across the world have already put vast sustainability measures in place.

Recent statistics from the European Space Agency (4) show how social lockdown is having a positive effect on the air pollution of major European capital cities. Factors such as a decrease in travel and the temporary closing of factories are directly linked to the fashion industry, and they are also significant reasons as to why there has been a decrease in air pollution, according to the BBC (5). The maps below show how both France and Italy have seen a decrease in pollution, specifically nitrogen dioxide concentrations.

If more evidence such as this continues to be proven, and as companies are continued to be forced to find new ways to operate during both lockdown and during the aftermath of this crisis, a unique opportunity is apparent. Digitalisation used in a radically innovative way can not only keep business running smoothly in this pandemic, but can also create a forceful push in sustainable reform across the industry. This is an opportunity to set a new standard of how we produce and consume fashion. Not only because we know we have to prioritise sustainability, but because we have no other option but to use digital solutions to operate business.

 

Sustainable Innovation in Practice: Digitalising the Cat Walk

In February 2018, Gerrit Jacob, a graduate designer at Central Saint Martins, collaborated with Three Mobile and Rewind, a London based technology company, to create the world’s first 5G runway. To learn more about how this form of digital innovation can help and inspire fashion brands in their sustainability endeavours, VOCAST’s UK Lifestyle Researcher spoke to Rewind.

As an immersive technology company, what do you believe are some of the benefits that fashion brands can gain from digital innovation to help them reach their sustainability goals?

From virtual showrooms to digital instead of physical sampling, immersive technologies—virtual reality (VR), augmented reality (AR), and mixed reality (MR)—can slash the waste generated by physical fashion both behind-the-scenes in the fashion industry, and in our future digital wardrobes.” Sol Rogers, CEO and Founder of REWIND.

Your work in fashion week was hugely successful, what do you hope this will lead to for the future of sustainable fashion innovation and breaking outdated practices?

Hopefully, it will open the eyes of the fashion world to what is possible. 5G connectivity teamed with XR devices will entirely upend how buyers, press, and consumers interact with fashion. For an industry that is highly creative, the opportunities here are endless—the only limit is your imagination. Plus, virtual reality cuts out the need to travel, so the excessive carbon footprint of the industry can be addressed too.” Sol Rogers, CEO and Founder of REWIND.

Finally, we are currently in unknown territory with many countries, communities, and companies going into social lockdown, what do you believe immersive technology can offer the fashion industry in terms of staying connected and keeping businesses running and growing?

COVID-19 has clarified the need for technology that facilitates an alternative to in-person fashion shows, presentations, and showrooms. Immersive technologies have the potential to connect us in new ways, enable effective remote collaboration in the design phase, and even offer an alternative to the traditional catwalk.” Sol Rogers, CEO and Founder of REWIND.

 

A New Era of Fashion

The way that the fashion industry has been heading over the last few years in undoubtedly towards a sustainable and digital future, but the current global crisis is forcing the industry to take digitalisation to the next level. Radical innovation is essential to continue a brands’ business growth and upkeep global relevance. Digitalising traditional practices is possible, if brands start actively working with creative technology. As social lockdown continues all over the world, the initial evidence is telling us that this decrease in a fast-paced society is beneficial for the planet. Therefore, let us challenge ourselves to use the immense powers of digitalisation to the best of our ability. The industry is currently going through the perfect opportunity to not only push sustainable fashion further than ever before, but to create a brand new era of fashion. An era where art and technology push the boundaries of what fashion represents and how we consume it, in an innovative and sustainable way.

References: Photo credit: Copenhagen Fashion Week image bank. Image credit: European Space Agency. (1) McKinsey. Retrieved April 6th. Online The State of Fashion 2019: A year of awakening. (2) McKinsey. Retrieved April 6th. Online. The State of Fashion 2020: Navigating uncertainty. (3) UN Environment Programme. Retrieved April 3rd. Online. Putting the brakes on fast fashion. (4) European Space Agency. Retrieved April 3rd. Online. Coronavirus lockdown leading to drop in pollution across Europe. (5) BBC News. Retrieved April 3rd. Online. Coronavirus: Air pollution and CO2 fall rapidly as virus spreads.

Georgina is the Lifestyle Researcher for the US and UK Market at VOCAST, responsible for both American and British fashion and lifestyle research. Along with her work at VOCAST and studies at Copenhagen Business School, she is passionate about conscious fashion reform in the industry.

Laura is the Customer Success Consultant at VOCAST. Pursuing her passion for digital marketing and PR, she leads project onboarding, guides clients to improve their communication strategies and is responsible for the fashion and interior research in the Danish market.

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